Unstitched Material: We have a 3-days return or exchange policy, which means you have 3 days after receiving your item to request a return or exchange only in case of wrong or damaged items. To be eligible for a return, your item must be in the same condition that you received it, unused, unwashed, and in its original packaging.
Stitched Material: We have a 7-days return or exchange policy, which means you have 7 days after receiving your item to request a return or exchange only in case of wrong or damaged items. To be eligible for a return, your item must be in the same condition that you received it, unused, unwashed, and in its original packaging.If you return an item fulfilled above time period and in resalable condition, including unmarked, undamaged, and complete packaging, we will issue store credit equal to the purchase price. Only damaged or wrong meter (part of meter) or piece or product can refunded not whole order. A minimum 25% restocking fee may apply to these returns if you are willing to return an item that is not wrong or damaged.
EXCHANGEIf the fabrics are being returned due to a manufacturing defect withing the above timeframe, we will repair or replace the item. Customers will not incur shipping charges unless they require expedited shipping.
After a successful return and inspection of returned fabric, we will issue store credit equal to the purchase price or refund to your bank account or refund to your source of payment if order is prepaid. If coupon code is applied and the order is returned then the discount will be deducted from the amount and remaining amount will be refunded. A minimum 25% restocking fee may apply to return if not eligible for return.Both way shipping charges and COD Charge will be deducted from the amount and remaining amount will be credited if the order is returned by you.
DAMAGES AND ISSUE
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.If the item is being returned shows signs of use, and we determine it does not have a manufacturing defect, the return will be handled on a case-by-case basis and we will not issue store credit. Customers may be charged shipping to return the product to you. We will do our very best to help you determine if the product is actually defective before issuing an RMA number.
NON-RETURNABLECertain types of items cannot be returned, like personalized printed fabrics or customized apparel, or any special orders. Please get in touch if you have questions or concerns about any fabrics.
If your order contains products sold in OFFERS or SALE, we would not accept any returns request unless the product is defective/damaged or the product is not what you ordered.
To cancel order please get in touch with us at email@example.com with your order number and your cancellation requestIf you cancel the order any amount paid shall be credited back into the requested bank account. If you had selected COD at the time of placing order, there is no amount to be refunded as you haven't paid for your order. For payments made via Credit Card, Debit Card, Net Banking or Wallet you will receive refund into the source account within 6 - 9 working days from the time of order cancellation.